Last Updated: 11-SEP-2025
At Fix My Gym, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when using our services, website, or contacting us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing/shipping address, etc.
- Service Information: Details of your repair requests, equipment type, service history.
- Technical Information: IP address, browser type, device details when you use our website.
- Payment Information: Only when you make transactions for our services (processed securely through trusted payment gateways).
2. How We Use Your Information
We use your information to:
- Provide repair and maintenance services for gym equipment.
- Respond to inquiries and customer support requests.
- Send service updates, invoices, or payment confirmations.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share it with:
- Service partners or technicians involved in completing your repair request.
- Payment processors to facilitate secure transactions.
- Legal authorities when required by law.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of online transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies to improve user experience, analyze traffic, and provide personalized content. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal data (subject to legal obligations).
- Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
8. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Fix My Gym
Email:Contact@fixmygym.in
Phone: 9540965920
Address: 12/25 Geeta colony, Delhi, 110031